TERMS AND CONDITIONS

SERVICE

The legal requirement for learner drivers is that you must be able to read a number plate from a distance of 20.5 metres(67 feet). For Potential Driving Instructors (PDI) the required distance is dependant upon the vehicle registration plate:

a. 79mm in height and 50mm wide at a distance of 26.5m

b. 79mm in height and 57mm wide at a distance of 27.5m

On our first session I will check your eyesight and that your licence is correct and you have signed it. Lessons will start and finish at the pre-arranged place when the appointment is booked. Any changes you make may incur additional costs or reduced lesson time. Lessons are normally of 2 hour duration, but longer or shorter periods can be arranged. On the day of your driving test or Parts 2 or 3 of the PDI exams, you will be charged for the use of the car. This fee usually covers 2 hours, but may vary due to the locality and distance involved. In the event of your test being cancelled by the DSA, you may apply to them for a refund of the cost of the lesson.

CANCELLATION

If you wish to cancel a lesson, this should be done in advance of your appointment. A notification time limit of 48 hour must be given. Failure to give adequate notice will result in you being charged for the lost lesson. If you frequently cancel your lessons, then I reserve the right to remove you from my books.

COSTS

The cost of lessons and or training will be agreed prior to the commencement of any training. Discounts may be available for block bookings of driving lessons or payment in full for the PDI course; however, any cancellation of these by you may incur administrative costs which will be charged to you. Payment must be made at the start of each driving lesson or training session (if applicable). Increases in the price of lessons or training session will be notified well in advance.

PAYING BY CHEQUE

You may pay for your lessons and or training by cheque, providing it is accompanied by a valid banker’s card. You may be asked to pay in advance of your appointment with sufficient time allowed for the cheque to clear.

EFFECTS OF DRINK AND DRUGS

If I suspect you are under the influence of drink or drugs you will be refused permission to drive and you will be charged for your session.

DRIVING TESTS

I will advise you when you are ready to apply for both your theory and practical tests. IMPORTANT: When I decide you should apply for your practical test, it will be on the strict understanding that you should continue with your lessons right up to the date of your test. Failure to do so may result in you failing to reach the required standard. In this event, I reserve the right to refuse the use of the school car for your test. This decision will be at my discretion and have to be made at short notice, even as late as the pre-test lesson.

PDI PART 2 and 3 TESTS

I will advise you when you are ready to take Part 2 and 3 test. You can disregard my advice at anytime but please remember that this decision may result in you failing to reach the required standard. In this event, I reserve the right to refuse the use of the school car for your test. This decision will be at my discretion and have to be made at short notice, even as late as the pre-test lesson.

INSTRUCTOR’S CODE OF CONDUCT

I have been highly trained and have passed the strict examinations of the Driving Standards Agency including the ORDIT test. Also, instructor standards are checked periodically by the Agency. At no time should there be any form of personal contact between the Instructor and student, other than a formal greeting or in cases of emergency, where I have to take action to prevent an accident I will always act in a professional manner, and provide a well cared for and highly maintained vehicle. Whilst every effort will be made to keep good time, road and traffic conditions, bad weather or mechanical problems may cause unavoidable delays in my schedule. I will try to make up any lost time to you, or arrange another session as soon as possible and at your convenience.

COMPLAINTS

If you are not entirely satisfied with the service I have provided, please tell me. I am in the best position to rectify any problems. If after you have done this and you are still unhappy, you can then write to the ‘Supervising Examiner’ (ADI), whose name and address you will find in the local driving test centre. Alternatively, you may obtain further information/advice from:

The ADI Federation
Kingsmith House
63a Marshall Road
RAUNDS
Northants
NN9 6EY